Reference

What Governs Your Account on dei11

Using dei11 means you agree to the terms set out here — covering account eligibility, data handling, wallet use, and how disputes are managed. Access to our platform depends on local law and is available only where eligible regions permit.

Account eligibility rulesDANA, OVO, GoPay payment termsData handling and privacyCookie and tracking policyJurisdiction-dependent access

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HOW WE HANDLE THIS

Data, Security and Account Retention Practices

Our approach to data, cookies, and account security follows standard industry practices aligned with the jurisdiction we operate under. We keep your data only as long as your account is active or as required by applicable law — after that, personal data is removed from active systems. Security on your account includes encrypted sessions and wallet-linked verification steps when you withdraw funds.

Data Handling

We collect only what is needed to operate your account — name, contact detail, and linked wallet such as DANA, OVO, or GoPay. We do not sell your data to third parties.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can adjust cookie preferences through your browser settings at any time.

Account Security

Withdrawals require wallet-linked identity checks. If we detect unusual account activity, we may request re-verification before processing any outgoing transfer — DANA, OVO, or GoPay.

Requesting Changes

To update personal data, close your account, or request a data deletion, contact support via live chat or email. Verification of your registered wallet is required before any change is applied.

Terms That Apply to Your Account

dei11 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on dei11, you confirm that your use of the platform is lawful in your region. Our terms are governed by the jurisdiction under which we operate, and eligibility depends on applicable local law — if you are in a region where

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access is restricted, these terms do not create any right to use the service. Payments processed through DANA, OVO, or GoPay are subject to both our payment terms and the individual terms of each wallet provider. We do not override those providers' own rules. Deposits and
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withdrawals are tied to the account holder's verified wallet — you cannot receive a payout to a wallet that differs from the one used to deposit. Account information you submit must be accurate; submitting false details is grounds for account suspension. We may update these terms
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when required by regulatory changes or operational decisions. When that happens, continued use of the platform constitutes acceptance of the revised terms. If any clause here conflicts with local law in your jurisdiction, local law takes precedence to the extent of that conflict. For questions about
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a specific clause, reach our support team through the channels listed on this page.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about a specific policy clause, a data request, or an account dispute, our support team handles these through the channels below. For account-specific matters, have your registered wallet details — DANA, OVO, or GoPay — ready so we can verify your identity before discussing your account.

Common Questions About Your Rights and Our Policies

These are the questions we hear most from players in Indonesia about how our legal terms work, what data we hold, and how to act on your account rights. Players in Makassar and elsewhere in Indonesia can use any of these contact paths regardless of their local region.

Access depends on local law in your region. These terms apply where eligible use is permitted. If local law restricts access, the terms do not create a right to use the service.

Yes. Contact support via live chat or email, verify your registered wallet — DANA, OVO, or GoPay — and request a data summary. We aim to respond within the timeframe local law requires.

Personal data is removed from active systems once closure is confirmed and the retention period required by applicable law has passed. Wallet transaction records may be kept for the legally required duration.

Both apply. Our payment terms govern how transactions are handled on our side. Each wallet provider — DANA, OVO, GoPay — also applies its own terms to the transfer itself.

Start with live chat for a quick response. If unresolved, escalate via email with your account reference and wallet type. We review formal disputes and respond in writing.

We may update terms when regulation or operations require it. We will notify you where required. Continued use after an update means you accept the revised terms as posted.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy InfoBundesliga Handicap Odds Accountdei11 Login

What Governs Your Account on dei11

Data, Security and Account Retention Practices

Data Handling

Cookie Policy

Account Security

Requesting Changes

How to Reach Us on Legal Matters

Common Questions About Your Rights and Our Policies

01 Who can use dei11 and where do the legal terms apply?

02 Can I request a copy of the data dei11 holds on my account?

03 What happens to my data if I close my account?

04 Are DANA, OVO, and GoPay payments covered by dei11 terms or the wallet provider's terms?

05 How do I raise a formal dispute about a policy decision on my account?

06 Can dei11 change its legal terms without notice?

Legal

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